Your stay with us
All our inpatient rooms are furnished to a high standard with television, radio and telephone and are fitted with emergency equipment and electrical beds for your comfort and safety. At the Shalbourne Suite, we make every effort to facilitate patients requiring extra assistance due to difficulties with mobility and sight impairment. Whatever your needs are, please do let the administration team know before admission, so the appropriate arrangements can be made for you.
Each room is also equipped with a nurse call handset, making it easy to call for assistance at any time of day or night.
A first class selection of food is available from our menu, providing high quality cuisine to aid your speedy recovery. If you have special dietary requirements please do make the booking team aware, so that we could ensure that the appropriate menu is offered. Visitors are welcome to join you for a meal at an additional charge. Please ask a member of staff who will be happy to arrange this service for you.
During your stay, a complimentary newspaper of your choice will be delivered to your room each morning, where requested. Additionally, our staff can arrange in-room hairdressing appointments (this is a chargeable service) and access to chaplains of various denominations. We can also arrange access to the multi-faith chaplaincy centre on the first floor of the main hospital.
Visitors are always welcome, but are encouraged to check with the nursing staff prior to entering a patient's room to protect your privacy and dignity. Should your Consultant or nursing team come in to see you, your visitors may be asked to wait outside in the reception area.
It is important that you have sufficient time to rest during your stay in the hospital and visitors are requested not to visit before 9am in the morning and after 8pm in the evenings.
Specialist Physiotherapists work with our consultants and nursing staff to provide pre- and post-treatment services with the aim of supporting you to become more mobile. Patients having major Orthopaedic and surgical treatments will routinely require Physiotherapy. Those preparing for hip or knee replacement will see a Physiotherapist during the pre-assessment appointment.
Other specialist services we provide
If your Consultant feels it will benefit your recovery, you also have access to a full range of specialist nursing and occupational therapy services. These are of special importance if you have undergone joint replacement, breast or certain types of bowl surgery.
Please note that our Trust is a non-smoking site and smoking is not permitted anywhere.