We understand a hospital visit can be unsettling, so we do all we can to help you feel completely at ease – whether you’re here for a few hours or overnight.

Our dedicated staff will keep you informed at every step so you know what to expect. If you need anything, all you have to do is ask.

Pre-admission assessment

If you are having surgery, you may need to attend a pre-operative assessment so we can make sure you’re fit for the surgery and anaesthetic. This may involve several tests such as an ECG, chest X-ray, MRSA swabbing and blood tests.

During your visit, we’ll talk you through your procedure so you know what to expect. If you don’t need a pre-operative assessment, one of our nurses will call you to find out more about your general health and discuss your treatment with you.

We want you to feel at ease and informed, so this is an opportunity to ask any questions about any aspect of your treatment.

If you have any questions about the pre-operative assessment appointment itself, our dedicated nurses are here to help. You can call them on 01793 646060 between 8am and 5pm, Monday to Friday.

On arrival

On arrival, we will check your admission details at reception and escort you to your room. One of our nurses will show you the facilities and will also check your blood pressure, pulse, temperature and urine. Your surgeon and the anaesthetist will visit you before your surgery and answer any questions or concerns.